Solved: MS Word crashing with acrobat PDFmaker

Hi JN,

Sorry for the delay in response.

As the application crashes with Acrobat add-in, please try the troubleshooting steps provided here Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

Check if that helps.

You may also try to repair the application installation.

Launch the Acrobat and go to Help > Repair Installation.

If the issue still persists, please share the application version installed on the machine.

To check the application version, take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC

Share the screenshot of the error message you receive.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

Let us know if you need any help.

Regards,

Meenakshi